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Title: Live Chat with operator not working Post by: d4n1l0d on July 29, 2007, 12:09:49 AM I get an error message when I try to chat from operator to operator. ( This error message is an error configured from HCL and not a PHP error )
Running on: Apache 1.3.37 (Unix), PHP 5.2.2, MySQL 4.1.22-standard, Linux Kernel 2.6.11-1.1369_FC4 smp HCL version: 2.1.3 Title: Re: Live Chat with operator not working Post by: d4n1l0d on July 29, 2007, 12:24:39 AM (SOLVED)
After creating Departments and assigning Operators I could make operator to operator chat. Thanks anyway!! Title: Re: Live Chat with operator not working Post by: d4n1l0d on July 29, 2007, 01:06:15 AM I got another error
while one operator wait to talk with the other ( with the wait while connect you msg ) for ever the other operator got the chat window why this happens ?? Title: Re: Live Chat with operator not working Post by: HCL Admin on July 29, 2007, 10:36:51 AM I'm not sure I'm understanding the correctly. You get the message for a long time before the other op get's the request?
Title: Re: Live Chat with operator not working Post by: d4n1l0d on July 29, 2007, 02:53:34 PM No,
Let's see, I have operator A and operator B If operator A request a chat session with operator B The operator B receive the request and accept it. And the chat opens for operator B, but for operator A, it only get that "Wait while we connect you" message. |