Help Center Live Community

Support => Daily Operations => Topic started by: thewebco on July 30, 2007, 06:32:02 PM



Title: Newbie - Trying to edit main page
Post by: thewebco on July 30, 2007, 06:32:02 PM
I tried finding this before submitting.
The main page that is called ...../module.php?module=HelpCenter
What page is this.... are there other templates or examples?

All I'm looking for is a basic page to load in my joomla site as a wrapper to submit tickets.

I'm also wondering if this script will get e-mail from a specific box for support ticket creation and updating?

Thanks Sorry if this is a stupid question stil ltrying ot figure it out without breaking it.



Title: Re: Newbie - Trying to edit main page
Post by: HCL Admin on July 30, 2007, 07:25:11 PM
No worries, your best bet if trying to interface to the ticket system is to review the forums, currently there is NO working ticket system that is advisable to run.  I'm attempting to get the bugs out of eTicket that were affecting the database, however that may take another day or so. 

Mondays are aweful here, and I rarely get even a chance to answer emails and PMs... :(

Anyway, I'll be working on it this evening and hopefully get something out there for tickets. 

As for the pages and such, HCL uses the smarty template system to handle output, you would look under templates and either G or Bliss for a standard install.


Title: Re: Newbie - Trying to edit main page
Post by: thewebco on August 01, 2007, 05:35:15 AM
Okay.
I'm gonna wait for your new ticket system before implementing.

Looking forward to the new eticket system.