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Support => Installation Help & Software Support => Topic started by: zwt on August 01, 2007, 02:33:42 PM



Title: permission or what
Post by: zwt on August 01, 2007, 02:33:42 PM
Hey,

After a logged in as an representatives I got this error:

Warning: fopen(/home/users/zwt/public_html/help/class/../cache/hcl_helpoperators/704e2b0e2d62f252c5e57e9f8bf075d0.dbc) [function.fopen]: failed to open stream: Permission denied in /home/users/zwt/public_html/help/class/database.php on line 322

How can I fix it?

Regards,



Title: Re: permission or what
Post by: HCL Admin on August 02, 2007, 12:24:56 AM
As noted in the installation installation guide, you need to set /cache /compile and /icons to chmod 0777 (read/write/execute for user/group/world)


Title: Re: permission or what
Post by: zwt on August 13, 2007, 12:20:05 PM
all of them are 777


Title: Re: permission or what
Post by: HCL Admin on August 13, 2007, 12:54:22 PM
Hmm, it looks like the host have overly zealous usermode settings (we've seen this one before too. :( ) that are causing created files to not have the correct permissions to read a file the system just wrote, or prevent the webserver from creating a file in a directory it just made.  Can you post the permissions of the cache/hcl_operators directory?