Help Center Live Community

Support => Installation Help & Software Support => Topic started by: tsk05 on August 04, 2007, 01:06:56 AM

Title: slow?
Post by: tsk05 on August 04, 2007, 01:06:56 AM
The live chat icon, and the scripts it loads (include.php, misc.php, aardvark.php, xmlhttprequest.php and live.php) slow down a page for about a second. Is there anything that can be done to speed up this process?

This especially happens in browsers that load the page sequentially, like Firefox. IE will load the page, and then finish loading anything that may be a little slow, Firefox does not.

Title: Re: slow?
Post by: HCL Admin on August 04, 2007, 05:35:57 AM
Hmm, I've noticed it on a first load but not successive.  Part of that is the java initializing on the client browser, I think we may need to look at what can be done to slim up the java for 3.x.x