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Title: Help Centre offline Post by: mchail on August 15, 2007, 04:19:38 AM ..........module.php?module=HelpCenter
-The Live Help 'Help Center' is offline... -In the admin Mode, all operator is not logging. -Admin (admin) | Not Logged In | View Statistics | Edit | -David (David) | Not Logged In | View Statistics | Edit | -Jimmy (Jimmy) | Not Logged In | View Statistics | Edit | -department is set and operators are assigned to testing department. i do for sure i have this checked:- 1. Sun Java plugin 2. trusted domain 3. folder permission for - CHMOD /config.php to 777 - CHMOD /icons/ to 777 - CHMOD /compile/ to 777 - CHMOD /cache/ to 777 please advices. cheers! Title: Re: Help Centre offline Post by: HCL Admin on August 15, 2007, 01:29:39 PM Give me about 2 hours, and I should have a brand new version posted. Seems there might be a cookie issue where if your time is not synced (to within 60 seconds) with the server, this can happen.
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