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Support => Installation Help & Software Support => Topic started by: isis on June 19, 2007, 05:35:16 PM



Title: Live Help
Post by: isis on June 19, 2007, 05:35:16 PM
Hello.

Another problem I have is that when I have loged into HCl as an admin and click on the Live Help button, the Live monitor window does not open up. Nothing happens at all. All other buttons seem to work fine.

I hope someone can help me with this.

Many thanks.


Title: Re: Live Help
Post by: HCL Admin on June 19, 2007, 05:37:22 PM
isis, I think the two may be related.


Title: Re: Live Help
Post by: isis on June 20, 2007, 10:31:43 AM
Hello.

Yep, they are related.

See the Sytnax Error post for more details.

Thanks.