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Support => Installation Help & Software Support => Topic started by: wacoBR on October 11, 2007, 06:46:01 PM



Title: Slow response
Post by: wacoBR on October 11, 2007, 06:46:01 PM
Hello. I installed the HCL and it is really slow (chat almost impossible)... Did someone else face this kind of problem???  :'(


Title: Re: Slow response
Post by: HCL Admin on October 11, 2007, 10:53:31 PM
Hmm, there are a lot of things that can cause this type of issue.  slow web server, slow MySQL, running over a slow link (don't laugh, we had someone that had shared hosting, and unbeknownst to him, the host was running on a slow ADSL line. )  Anyway, the hard part is figuring out what is slowing things down.


Title: Re: Slow response
Post by: wacoBR on October 12, 2007, 02:05:34 AM
Well, I think it must be something with MySql because even the admin pages of HCL are slow... there is some kind of setting I must do in my (existing) MySql db? Or something in the config.php file???

Im sure is not the server/host that is causing the problem....  :'(


Title: Re: Slow response
Post by: HCL Admin on October 13, 2007, 03:33:58 PM
Is the MySQL server on the same machine as the web server (i.e. is the mysql server "localhost")?


Title: Re: Slow response
Post by: wacoBR on October 13, 2007, 10:17:00 PM
No. they are in different servers... is this a problem???  :o