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Support => Tips and Tricks => Topic started by: Migs on October 11, 2007, 06:54:23 PM



Title: Not allowing users to choose whether to talk to administrator
Post by: Migs on October 11, 2007, 06:54:23 PM
What code modifications would be needed to just be able to initiate a chat with a browsing user from the admin, but not show a window that asks if they want to chat with support, but just open the chat window immediately?


Title: Re: Not allowing users to choose whether to talk to administrator
Post by: HCL Admin on October 11, 2007, 10:56:10 PM
Hmm, it could be done, the big issue is Why?  Seriously, if you put this on any normal page a couple of things will happen, you'll be inundated with chat "requests" and zero control.  And visitor irritation that they are forced into a chat without their permission.  Basically you shortcut the initiate process, bypassing user control if I understand correctly.