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Support => Installation Help & Software Support => Topic started by: WH4F on October 14, 2007, 12:07:56 AM



Title: Logging Out
Post by: WH4F on October 14, 2007, 12:07:56 AM
Hi,

After 30 minutes, my HLC automatically sets me to offline and logs me off the control panel so i need to log back in to become back online. How can i fix this?

I am using Firefox 2.0.0.7 for Mac.


Title: Re: Logging Out
Post by: HCL Admin on October 17, 2007, 02:49:53 AM
Are you using version 2.1.5?  If not, upgrade, likely it's a timer issue that is causing it.  I've found the same problem on both IE and FF (and epiphany, and a few others I tested)


Title: Re: Logging Out
Post by: WH4F on October 17, 2007, 06:33:51 PM
Hi,

Thanks for your reply, yes i am using the latest version.


Title: Re: Logging Out
Post by: WH4F on October 21, 2007, 11:01:13 PM
I've now downloaded Crafty Syntax and it is working great.