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Support => Daily Operations => Topic started by: dashizna on October 16, 2007, 04:55:59 PM



Title: Ok how do you get this to stop timing out??
Post by: dashizna on October 16, 2007, 04:55:59 PM
Our chats always time out when were not on them but there open how do we turn off the timer


Title: Re: Ok how do you get this to stop timing out??
Post by: victor on October 16, 2007, 05:34:39 PM
open this file hcl/config.php

look for this line:

        // The number of seconds the operator can remain idle until
        // their status changes to offline
        $conf['live_timeout'] = '40';

you can increase the live timeout


Title: Re: Ok how do you get this to stop timing out??
Post by: dashizna on October 16, 2007, 07:13:59 PM
Ok no i did this and i got this error


Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/addisc5/public_html/hcl/class/database.php on line 262

What did i do wrong?


Title: Re: Ok how do you get this to stop timing out??
Post by: dashizna on October 16, 2007, 07:26:31 PM
nevermind i figured it  out