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Title: Adding Help Center Live to web site Post by: Matt Waller on October 18, 2007, 04:38:47 PM I am sure this is a stupid question, but just to make sure......
How do I go about making the icon work on my website? So it shows when "offline" and "available"? Matt Title: Re: Adding Help Center Live to web site Post by: victor on October 18, 2007, 10:13:04 PM hi, you must:
1.- Go to your system admin and clic on System Configuration 2.- Click on Generate Core 3.- Choose between Image Code, Text Code, HTML Only Code or Invisible Code. 4.- Select the department you want to show as online or offline. You can also choose "All departments" 5.- Check Enable Cobrowse if you want to have the ability to initiate a chat with a visitor from your Monitor 6.- Clic Generate Code 7.- Copy the code wherever you want to show the icon or text of availability |