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Support => Installation Help & Software Support => Topic started by: Camti on October 24, 2007, 03:16:39 PM



Title: Installation Problem!
Post by: Camti on October 24, 2007, 03:16:39 PM
Hey guys,
I keep getting this error and im not sure what it is or what to do.!

Please Help!

Fatal error: Call to undefined function: smarty_core_write_compiled_resource() in /home/*****/domains/**********.com/public_html/lh/class/smarty/Smarty.class.php on line 1455

Thanks!


Title: Re: Installation Problem!
Post by: victor on October 24, 2007, 06:20:51 PM
take a look at this messages and look for other ones posted on this forum:

http://www.helpcenterlive.com/smf/index.php/topic,244.0.html

http://www.helpcenterlive.com/smf/index.php/topic,236.0.html


Title: Re: Installation Problem!
Post by: Camti on October 24, 2007, 07:10:39 PM
Thanks for the help!
Althought this did not fix it!

I have looked around before making this threa but none of them helped!



Title: Re: Installation Problem!
Post by: Camti on October 25, 2007, 02:26:23 AM
I really need this sorted, as we are a host and we need Live Help by tommorow.

Please help me!

Camti


Title: Re: Installation Problem!
Post by: Camti on October 26, 2007, 12:53:06 AM
OK! I'm getting irritated, we are to be opening soon and i have no live help system!

Please help me! Its getting really irritating!

Thanks


Title: Re: Installation Problem!
Post by: HCL Admin on October 26, 2007, 03:27:41 AM
This is version 2.1.5?  Looks like it's not able to load the smarty interpreter.  What version PHP are you using, is this on a unix type machine or Windows.  Also have you downloaded and installed the debug file?


Title: Re: Installation Problem!
Post by: Camti on October 26, 2007, 01:52:29 PM
The OS is CentOS 4.5 and PHP Version is 4.4.7 and HCL Version 2.1.5.

I havent as-of-yet installed the debug file, i will do so now.

DEBUG: http://www.pharoshost.com/lh/debug.php


Title: Re: Installation Problem!
Post by: HCL Admin on October 26, 2007, 04:24:24 PM
Could you ftp your config.php file from your server, remove the mysql password (I have no need for it.) and e-mail it to me please?  mike@m-l-z.com The strange part is that it's saying it can't write to the compile directory, however I show the permissions to be 777 for that dir, so it should be able to write to it.  Also, do you have SSH or telnet access to the account?


Title: Re: Installation Problem!
Post by: Camti on October 26, 2007, 07:23:49 PM
sent


Title: Re: Installation Problem!
Post by: HCL Admin on October 27, 2007, 05:02:59 AM
Ok, just on the first pass (Sorry, this is the first time I've had a chance to do any non-work stuff today, it's only about 10pm here... :( ) I notice that the URL you have in the config for the site is incorrect, I get a 404 error from it.


Title: Re: Installation Problem!
Post by: Camti on October 27, 2007, 02:03:01 PM
i get a 404 also, but the site is definatly there..
i uploaded it the other day, not sure why it hasnt come up!


Title: Re: Installation Problem!
Post by: Camti on October 27, 2007, 08:42:39 PM
I restarted apache and it all works fine now!

Thanks for helping!