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Support => Installation Help & Software Support => Topic started by: reaper001 on October 26, 2007, 04:43:26 AM



Title: Error Message
Post by: reaper001 on October 26, 2007, 04:43:26 AM
Every time i open my site to install hcl, i go to , www.yourdomain.com/hcl and it brings up this  >:(

Parse error: parse error, unexpected T_STRING in /homepages/18/d222091703/htdocs/hcl/config.php on line 35

I dont know what to do, please help me in this installation part, i really need help, thanks  :)


Title: Re: Error Message
Post by: HCL Admin on October 26, 2007, 04:20:51 PM
When you edited your config.php file, you inadvertantly removed a " or removed a ;  All strings must be surrounded by ' or " signs, and the end of the line (before the comments) must be ended with a ;

Take a look at line 34 (this error will usually show the line after, confusing, I know.)


Title: Re: Error Message
Post by: reaper001 on October 26, 2007, 10:28:16 PM
thanks, you helped me there, now i try to do the live help and i keep getting a screen that just says error and it tells me to fill out a support ticket. Please help me, thanks :)


Title: Re: Error Message
Post by: HCL Admin on October 27, 2007, 05:03:45 AM
log into Help Center Live, and click on the Live Help icon in the admin section.