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Support => Daily Operations => Topic started by: lesnik2005 on November 05, 2007, 02:24:14 PM



Title: HCL always show offline
Post by: lesnik2005 on November 05, 2007, 02:24:14 PM
Hi
I am using HCL 2.1.5 now, but the status icon on the website always show "offline", even though I am online.
What would be the problem? Please help

Thank you in advance

my site is www.konthai.ch


Title: Re: HCL always show offline
Post by: victor on November 05, 2007, 03:11:56 PM
Hi, did you create departments and assing your operator to this departments?


Title: Re: HCL always show offline
Post by: lesnik2005 on November 05, 2007, 03:15:59 PM
Thank you very much! Now it seems to work.

Have a nice day!