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General => General Discussion => Topic started by: downliner on November 18, 2007, 10:43:32 PM



Title: Fresh install went well
Post by: downliner on November 18, 2007, 10:43:32 PM
Hi guys,

We've just installed HCL for the first time on our site and it is proving to be a useful addition already. In the last two days we've had around 10 chats with site visitors ;D

We have had a few issues whilst testing where the customers screen was hanging after an operater accepted the chat but I'll work on trying to solve this myself a little more. If I can't find a fix I'll no doubt be back to ask for assistance  :P

Just wanted to say thanks to be honest, we're always looking for ways to improve our site and HCL has certainly done that.

All the best,
Will


Title: Re: Fresh install went well
Post by: victor on January 07, 2008, 09:05:38 PM
nice to here that