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Hello,

I have installed and everything works well. However, I have 2 unpleasant problems that I need to solve:

1) I have set bigger font size for both operator window and guest window. But as soon someone click on 'Send' button - font size decreases to old values!! How is that possible?

2) I can't find a CSS instance for department drop down menu if live chatt is off line.

I would appreciate any help.

Regards...

Hi,

1) what change did you make to do that and where? so we can make a test from here and try it

2) what exactly do you want to do? because there is a drop down menu when you clic an offline icon, do you want to change the look of this dropdown menu?

1) I have just changed the size for body, td, a  to 11px instead for 10.

2) Exactly that one. I want to change the font of drop down menu and decrease its font size.

for the second question (the first one I'm trying) did you try editing the hcl/templates/Bliss/live_divert.tpl?

There you will find (aprox on  line 54) this: <select name="departmentid">

about the first question, which file did you edit? chat.css? monitor.css? both ones?

Yes, I found that, but there is only '><input type="text" name="name" value="" size="20" '

I have changed 20 to 15 which just give shorter length of field. I'm not sure if it is possible to add css class there?

chat.css and live.css. Attached zip with all css that I'm usign with G template.

1. about the drop down menu you can use this:

<select name="departmentid" style="font-size: 2mm" size="1">

2. about the font size: Add this code to the chat.css file and change the size as you want

operator {
   font-family: Verdana;
   color: #444444;
   font-size: 17px;
}

I have done this, but the problem is still there. The size of font in operators and users chat windows resizes by it self!! I have never encountered such problem before. Any idea?

Yes, this one work :-) However, is it possible to set a font-family too? I have tried, but nothing happens...

yes you can

<select name="departmentid" size="1" style="font-size: 10px; font-family: Tahoma">

Yes, it works! Thanks!