Help Center Live Community

Support => Daily Operations => Topic started by: zeta1600 on November 28, 2007, 06:43:38 AM



Title: Integrate into my contact page
Post by: zeta1600 on November 28, 2007, 06:43:38 AM
I would like to place just the Live Help image into my contact page... What code should I add to my existing page. The structure is like this:

mysite.com/contact.php
mysite.com/LiveHelp/


Title: Re: Integrate into my contact page
Post by: victor on November 28, 2007, 03:56:12 PM
do you mean the live help logo? or the offline/online help icon?


Title: Re: Integrate into my contact page
Post by: zeta1600 on November 28, 2007, 05:08:21 PM
Sorry I wan't clear... the On Line/ Off Line ... I already have a contact page that I thought I could just integrate the On Line/ Off Line link.. does that make sense?


Title: Re: Integrate into my contact page
Post by: victor on November 28, 2007, 09:56:25 PM
to do that you must do the following:
1.- Enter the admin pannel (hcl/admin)
2.- Click on System Configuration
3.- Click on Generate Code
4.- Choose between Text, Image or HTML code and click the option
5.- Click on Generate Code
6.- Copy the generated code on the page you want to display the online / offline text or icon


Title: Re: Integrate into my contact page
Post by: zeta1600 on November 29, 2007, 06:31:25 AM
I can not believe I had to ask... so sorry... That was way too easy.


Title: Re: Integrate into my contact page
Post by: HCL Admin on November 29, 2007, 03:27:04 PM
No worries.  I still occasionally go to mysite/hcl to try and log in (it is supposed to be mysite/hcl/admin!)