Help Center Live Community

Can someone point me to the file that controls the link text if you are not using an icon for HCL? I would like to change the default text and also when no agents are online make the text non-clickable text.

You would change that in the code you generated for the page.

Do note that you may not remove front end copyrights of course.

All copyright info is untouched ...

There is a small bit of humor there.  Since all the copyrights are going to be changing by the time 2.1.3 (full release) comes out. :) 

One problem, the page doesnt carry the actual text that us displayed. The text is generated deep in the bowels of the javascript it looks like.

I simply use the generate code from the admin interface and paste it in.

The pasted code specifies "?live&text&cobrowse"

Any thoughts?

Edit your /hcl/lang/<language>.php file, find the following line and change it:

Okay, that got part of it, what file calls that file to get the text.

The last piece I need is to make the Offline link, just text. There should only be a link when its online.

Thanks for the help thus far.

Ok, that's moving into a core hack, right now the core doesn't provide for this.  The file you need is the /hcl/class/live.php

You probably want to note that a newer version is right around the corner, and a major rewrite is in progress.  I can put this in as a feature request if you like, and we'll see what can be done.  Shouldn't be too hard, it's just basically a switch.  Why don't you post on the feature requests board, and see if others are interested in it.

Will do.

Thanks for your help.

A quick note...

The file that I was looking for turned out to be /hcl/class/js/live.php (line 92).

Thanks again for your help.

Whoops, dropped the /js  Arg.  My bad! :D

Back up that file, I can't promise not to touch it, but during upgrades it would be overwritten.  Tho you should backup both files and database anytime you install...