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Title: Cannot Log into Admin Pages Post by: RB2004 on February 06, 2008, 03:33:56 AM Hi, just installed Help Centre Live, but whenever i go onto the Admin page it will validate the login credentials but go no further.
I know it is validating them because if i enter incorrect details. It says incorrect username or password. But it wont load up the settings pages. Just seems to reload the login page. http://support.clickzooka.com/admin/login.php Title: Re: Cannot Log into Admin Pages Post by: victor on February 06, 2008, 07:26:17 PM change the template to Bliss and try to login again to see what happens
Title: Re: Cannot Log into Admin Pages Post by: RB2004 on February 06, 2008, 09:39:57 PM Same thing is happening, except now, the admin page loads with errors.
Line 44 Char 1 Code 0 Object expected. Title: Re: Cannot Log into Admin Pages Post by: victor on February 07, 2008, 06:43:39 PM try modifying the Database and adding a new user
Title: Re: Cannot Log into Admin Pages Post by: RB2004 on February 07, 2008, 07:49:20 PM Hi, dont really know how adding a new user will resolve the issue, it does validate the credentials.. when incorrect credentials are entered it comes up with a message.. but if anybody can see any problems, here is the record for admin.
id username password firstname lastname email level timestamp autosave showpic status sounds picture accepts declines accepts_transfer declines_transfer accepts_opchat declines_opchat initiates onlinetime 1 admin 21232f297a57a5a743894a0e4a801fc3 Default User admin@example.com 0 0 1 0 0 1 [BLOB - 0 Bytes] 0 0 0 0 0 0 0 0 Title: Re: Cannot Log into Admin Pages Post by: victor on February 14, 2008, 07:14:18 PM I suggest to create a new user and try to log in with it because I thought the Admin user was corrupted.
Try to check the log on your server, to see if there is any error or missing file. Title: Re: Cannot Log into Admin Pages Post by: RB2004 on February 18, 2008, 07:14:53 PM Hi, I have tried adding new user, with no success.. also checked the log on the server and it only has access logs availiable, which dont seem to show anything wrong.
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