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Support => Daily Operations => Topic started by: chalermchart on February 08, 2008, 09:14:44 AM



Title: Problem about transfer customer chat to another operator
Post by: chalermchart on February 08, 2008, 09:14:44 AM
I have some problem about transfer chat to another operator, It work in sometime.
if I transfer chat complete but I still recieve chat message from user and another operator in my chat dialog and I test to chat
in my chat name is show another operator name. It should show my name.
How can I do ?

Thank you.


Title: Re: Problem about transfer customer chat to another operator
Post by: victor on February 14, 2008, 07:46:17 PM
it's very strange what is going on there, please send us more details about your installation like HCL version, SO Server, MySQL Version, etc.  Please tell me if you need help on that.