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Support => Installation Help & Software Support => Topic started by: decortapetes on February 14, 2008, 03:41:39 PM



Title: Logo off-line after 20 min, but monitor working normally...
Post by: decortapetes on February 14, 2008, 03:41:39 PM
Congratulations for excellent HCL ;D

My problem, after 20 minutes logged in HCL, logo it appears off-line in the site, more the monitor of visitors continues working normally, my solution is to close the window of the monitor and to open again for the panel of the Admin, logo comes back to be on-line in the site.

I using HCL 2.1.5
I create my departments and assignment, check my name and click edit.
I config the number of seconds until the chat session times out $conf['chat_timeout'] = '60';

Thanks for the attention :D


Title: Re: Logo off-line after 20 min, but monitor working normally...
Post by: victor on February 14, 2008, 08:01:32 PM
did it happens on both, IE and Firefox?


Title: Orientation with I.E 7.0
Post by: decortapetes on February 15, 2008, 07:23:50 PM
Hi  :)

The problem occurs with the two browsers, I.E and Firefox  :-\
It would like an orientation with I.E 7.0 in Windows XP Professional SP2

Thaks  :D