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Development => eTicket => Topic started by: tommyjohn on June 23, 2007, 02:48:32 AM



Title: eTicket - Bad Links
Post by: tommyjohn on June 23, 2007, 02:48:32 AM
Many links in the eTicket module are bad. On click a 404 Error is received. Also in the stand alone eTicket the links are accurate.

I will list them here as I find them:


Link TextBad URLPossible URL
My Account/hcl/admin/admin.php?a=my/hcl/modules/eticket/admin.php?a=my
[ticket number]/hcl/admin/admin.php/hcl/modules/eticket/admin.php
[ticket subject]/hcl/admin/admin.php/hcl/modules/eticket/admin.php


Title: Re: eTicket - Bad Links
Post by: HCL Admin on June 23, 2007, 02:57:07 AM
Yes, as discussed in this topic: http://www.helpcenterlive.com/smf/index.php/topic,34.0.html


Title: Re: eTicket - Bad Links
Post by: tommyjohn on June 23, 2007, 03:00:12 AM
I wasnt sure that these were the same issue since the directory paths are different.


Title: Re: eTicket - Bad Links
Post by: HCL Admin on June 23, 2007, 03:03:44 AM
Look carefully at the bad URLs, notice the pattern.  This is the part that needs the hack, as eTicket doesn't realize where it's at.


Title: Re: eTicket - Bad Links
Post by: HCL Admin on June 23, 2007, 05:50:32 AM
Test patch for eTicket on this issue.  Download and extract attached file and replace the init.php in the /modules/eTicket folder with the contents(init.php).


Title: Re: eTicket - Bad Links
Post by: isis on June 23, 2007, 11:38:57 AM
Hello.

I have installed the test patch buy have not noticed any difference, I still get the broken image icons and 404 error pages. Using eTicket directly without HCL works fine and I have not found any brocken links yet.

Thanks.


Title: Re: eTicket - Bad Links
Post by: HCL Admin on June 23, 2007, 01:20:26 PM
On the ones that give the 404 pages, what is the URL for the link (if you hover?)