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Title: Always OFFLINE Post by: sxvipers on March 01, 2008, 04:06:21 PM I just installed HCL. I created 2 operators in addition to the admin and 2 departments, but the text link is always showing OFFLINE. Can anyone help me with this? What could be causing it?
Title: Re: Always OFFLINE Post by: sxvipers on March 06, 2008, 05:05:54 AM Seems that the following line in the config.php didn't work at the default. Is it possible that it's actually miliseconds and not seconds?
Code: // The number of seconds the operator has to accept chat before // it polls to next operator $conf['session_timeout'] = '30'; I had to increase it to 1800 for it to work for me. Title: Re: Always OFFLINE Post by: victor on March 07, 2008, 04:43:23 AM nice, thank you for feedback
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