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Support => Installation Help & Software Support => Topic started by: easy_beading_au on June 24, 2007, 09:00:07 AM



Title: HOW DO I LOGIN AS OPERATOR
Post by: easy_beading_au on June 24, 2007, 09:00:07 AM
Hi, just installed this on my server. I have set up an operator (me) and a department. My question is how do I log in as operator. When I go to the operator tab I am there but it says not logged in so when I go to the help center page it says OFFLINE.

Thank you.


Title: Re: HOW DO I LOGIN AS OPERATOR
Post by: Scott on June 24, 2007, 12:10:51 PM
Hi There I have The`Same Problem I have Followed The`Configuration Instructions Created the operators and departments But CanFind No way Of Loggin In So The Support Icon Says Online Please Help LOL :)


Title: Re: HOW DO I LOGIN AS OPERATOR
Post by: HCL Admin on June 24, 2007, 02:31:31 PM
Hello, if you mean so you can login as your new operator, www.yourdomain.com/hcl/admin/

If you mean to go on-line, click the "live help" button.


Title: Re: HOW DO I LOGIN AS OPERATOR
Post by: Scott on June 25, 2007, 10:10:14 AM
Thank you For Your Help Most App  8)