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Title: Monitor not tracking all pages a visitor passes through Post by: AndyR on August 01, 2008, 12:44:25 PM Hi
Any ideas where to start looking into this? The monitor window doesn't update as a visitor moves from page to page. . . but only on a couple of specific pages. All other pages are tracked correctly. The pages in question already have other php routines included in them to build dynamic page content from a database. I have tried putting invisible, text only and the graphic code on these pages but my system refuses to track them. Looking into it more closely, I see Firebug is reporting the following with a large red cross next to this URL: The module that Firebug identifies is hxxp: www. fabhomesinthesun. com/hcl/class/js/include. php?live&text - line 163 The final chunk of code in that module starting at line 158 is: if (isset($_GET['chat'])) { $type = 'chat'; if ($misc_flag !== true) { include_once('misc. php'); $misc_flag = true; } if ($xmlhttprequest_flag !== true) { include_once('xmlhttprequest. php'); $xmlhttprequest_flag = true; } if ($aardvark_flag !== true) { include_once('aardvark. php'); $aardvark_flag = true; } if ($chat_flag !== true) { include_once('chat. php'); $chat_flag = true; } } ?> //--> . . . . . . . . . . . . . . . . . . . . . . . MY NOTE - END OF SOURCE CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . hxxp: www. fabhomesinthesun. com/hcl/live/response. php?aardvark_cobrowse=&aardvark_live=&aardvark_departmentid=&aardvark_page=http%3A//www. fabhomesinthesun. com/countries/cape-verde/property-summary. html%3F&aardvark_refurl=&aardvark_useragent=Netscape%20-%20Mozilla/5. 0%20%28Windows%3B%20U%3B%20Windows%20NT%205. 1%3B%20en-GB%3B%20rv%3A1. 8. 1. 16%29%20Gecko/20080702%20Firefox/2. 0. 0. 16&aardvark_time=1217588462421&aardvark_footprint=&aardvark_domain=www. fabhomesinthesun. com Params aardvark_cobrowse aardvark_departmentid aardvark_domain www. fabhomesinthesun. com aardvark_footprint aardvark_live aardvark_page hxxp: www. fabhomesinthesun. com/countries/cape-verde/property-summary. html? aardvark_refurl aardvark_time 1217588462421 aardvark_useragent Netscape - Mozilla/5. 0 (Windows; U; Windows NT 5. 1; en-GB; rv:1. 8. 1. 16) Gecko/20080702 Firefox/2. 0. 0. 16 Headers Response Headers Date Fri, 01 Aug 2008 11:01:03 GMT Server Apache/1. 3. 41 (Unix) mod_auth_passthrough/1. 8 mod_log_bytes/1. 2 mod_bwlimited/1. 4 FrontPage/5. 0. 2. 2635 mod_ssl/2. 8. 31 OpenSSL/0. 9. 7a Connection close Transfer-Encoding chunked Content-Type text/html; charset=iso-8859-1 Request Headers Host www. fabhomesinthesun. com User-Agent Mozilla/5. 0 (Windows; U; Windows NT 5. 1; en-GB; rv:1. 8. 1. 16) Gecko/20080702 Firefox/2. 0. 0. 16 Accept text/xml,application/xml,application/xhtml+xml,text/html;q=0. 9,text/plain;q=0. 8,image/png,*/*;q=0. 5 Accept-Language en-gb,en-us;q=0. 5 Accept-Encoding gzip,deflate Accept-Charset ISO-8859-1,utf-8;q=0. 7,*;q=0. 7 Keep-Alive 300 Connection keep-alive Referer hxxp: www. fabhomesinthesun. com/countries/cape-verde/property-summary. html? Cookie __utmb=71751044. 2. 10. 1217587081; __utma=71751044. 4083812620776686600. 1217348060. 1217585945. 1217587081. 13; __utmz=71751044. 1217348060. 1. 1. utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); PHPSESSID=1b269b60efb4b8ba4dd4159a2dcb57e8; hcl_chatid=10; hcl_nick=yy; aardvark_live_10=%7Conline%7C; countryIdCookie=37; currentPageCookie=1; sortResultsCookie=price_ASC; __utmc=71751044 Response <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2. 0//EN"> <HTML><HEAD> <TITLE>503 Service Temporarily Unavailable</TITLE> </HEAD><BODY> <H1>Service Temporarily Unavailable</H1> The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. <HR> <ADDRESS>Apache/1. 3. 41 Server at www. fabhomesinthesun. com Port 80</ADDRESS> </BODY></HTML> The code in the html is as follows: <!-- BEGIN Help Center Live Code, Copyright (c) 2005 Help Center Live. All Rights Reserved --> <div id="div_initiate" style="position:absolute; z-index:1; top: 40%; left:40%; visibility: hidden;"><a href="javascript:Live. initiate_accept();"><img src="hxxp: www. fabhomesinthesun. com/hcl/templates/Bliss/images/initiate. gif" border="0"></a><br> <a href="javascript:Live. initiate_decline();"><img src="hxxp: www. fabhomesinthesun. com/hcl/templates/Bliss/images/initiate_close. gif" border="0"></a></div> <script type="text/javascript" language="javascript" src="hxxp: www. fabhomesinthesun. com/hcl/class/js/include. php?live&text&cobrowse"></script> <!-- END Help Center Live Code, Copyright (c) 2005 Help Center Live. All Rights Reserved --> Tried the above code without the cobrowse option, too but get the exact same result - nothing tracked. Any help gratefully received Thanks in advance Andy |