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Support => Installation Help & Software Support => Topic started by: Geneticus on August 08, 2008, 04:27:17 PM



Title: Transcripts not being saved to DB
Post by: Geneticus on August 08, 2008, 04:27:17 PM
I've been doing some useability testing for our organization (helpdesk) and I cannot seem to locate transcripts, after looking in the transcript table I see that they are not being saved to the db.      Can anyone shed some light on this? Otherwise everything appears to be working ok.    
Versions:
hcl 2.    1.    7
php 5.    2.    6
MySQL 5.    0.    51b

Platform: Server 2003


Title: Re: Transcripts not being saved to DB
Post by: Geneticus on August 18, 2008, 10:06:36 PM
Woot forums are back.  I was getting worried. . .

So, is anyone else having this issue?