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Support => Installation Help & Software Support => Topic started by: edwinallenz on August 14, 2008, 03:53:11 PM



Title: IE 6 not initiate chat session
Post by: edwinallenz on August 14, 2008, 03:53:11 PM
Hello every body.
My HCL 2. 7 Installation is almost working fine.  But when a chat request is made by an IE6 user and the operator accept the chat request.  The message "waiting for operator" displays and nothing happens.

I discover that, if I refresh the popup chat window the chat session initiate, and then I have to refresh again to start chatting.  All of this from the chat request window.

Firefox and IE& working ok.


Title: Re: IE 6 not initiate chat session
Post by: hotelwww on August 24, 2008, 01:40:06 AM
it is problem with config in the server.  i have the same problem in other server, but in the cirtexhosting. com work fine.


Title: Re: IE 6 not initiate chat session
Post by: edwinallenz on September 10, 2008, 01:51:09 AM
How is your configuration in the server that is working well