Help Center Live Community

Support => Installation Help & Software Support => Topic started by: Sam on June 26, 2007, 07:44:25 AM



Title: How i can restrict operators to delete their transcript?
Post by: Sam on June 26, 2007, 07:44:25 AM
Hi,

I am the admin of the site http://www.mortgagefit.com (http://www.mortgagefit.com) and I have installed ?Live Help Center? in my site.

Over here, operators can see their transcripts and even can delete it. I want to restrict them to deleting their transcripts. I want only the person having the admin right can do that.

Is it possible? Please let me know how I can do that.

Thanks,
Sam


Title: Re: How i can restrict operators to delete their transcript?
Post by: HCL Admin on June 26, 2007, 12:41:09 PM
Good question, easy answer no, you can't restrict it.  However I never really thought about it before now, kinda dumb (in many cases) to allow the Op to delete the transcripts.  You'll find a new switch in 2.1.3 that will turn this off.  When I get the modification in, I'll post it in Tips and Tricks for you.



Title: Re: How i can restrict operators to delete their transcript?
Post by: Sam on June 27, 2007, 04:33:08 AM
Thanks a lot MLZ.

I am looking forward to get Tips and tricks from you. And also to have a new switch in 2.1.3.

Sam


Title: Re: How i can restrict operators to delete their transcript?
Post by: HCL Admin on June 27, 2007, 05:43:07 AM
Durn, knew I forgot something, I didn't post that in tips and tricks.  It is in the current beta, however I don't recommend running it on a production server.  Let me wake up a little, and I'll put it in T&T for you.