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Support => Daily Operations => Topic started by: pelsner on September 12, 2008, 04:46:20 PM



Title: Limit to canned messages
Post by: pelsner on September 12, 2008, 04:46:20 PM
There is apparently a limit to the size of canned messages.

I had a large canned message (35 lines) defined, but when I click on [send] during a chat session, nothing happened.

I then decided to shorten it to only a few lines (like 3 instead of 35), and now the [send] button works just fine.   So there is apparently a limit to the canned messages.   I don't believe this limit was in effect in 2. 1. 5 because I had it all working fine, but now in 2. 1. 7 (new install) it won't let me put in a large canned message. . .

Any idea on how to fix that?

Thanks,
Peter


Title: Re: Limit to canned messages
Post by: pelsner on September 15, 2008, 04:37:43 PM
Anyone???

Can this be addressed?  It's pretty much the last thing I need working before going live. .