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Support => Installation Help & Software Support => Topic started by: pgosling on October 04, 2008, 03:32:29 PM



Title: Visitors not appearing
Post by: pgosling on October 04, 2008, 03:32:29 PM
Hi

I am having a pblem where new visitors are not appearing in the monitor!

Installed on Windows with IIS
PHP v5
MySQL version 4

Any help appreciated.

Peter
hxxp: www. plymhost. com/
Windows Server 2003 Hosting


Title: Re: Visitors not appearing
Post by: Meshach on October 04, 2008, 04:54:39 PM
Go into your config.php file and edit enable visitor tracking.  ;)

Meshach


Title: Re: Visitors not appearing
Post by: pgosling on October 04, 2008, 05:48:36 PM
Hi

Is it this entry in the config. php file:

// Monitor visitor activity as well as chats in the request monitor
        $conf['monitor_traffic'] = true;

That is what it is currently set as.

If I goto the website in question - I show up but it looks like if anyone else visits I get the sound notification but nothing appears on screen and I get no chat requests.


Title: Re: Visitors not appearing
Post by: Meshach on October 05, 2008, 08:17:49 PM
Try booting all operators and trying again.

Meshach