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Support => Installation Help & Software Support => Topic started by: centoasa on October 08, 2008, 06:15:56 PM



Title: add an operator
Post by: centoasa on October 08, 2008, 06:15:56 PM
when add an operator, show this message:
Notice: Undefined variable: blob in /home/web/www.100asa.it/www/hcl/class/operator.php on line 196
but operator created.


Title: Re: add an operator
Post by: Monty on October 08, 2008, 08:09:40 PM
I need more information to solve this, such as server, db, php info, etc.


Title: Re: add an operator
Post by: centoasa on October 08, 2008, 08:42:32 PM
server=apache
db=mysql
php info what?


Title: Re: add an operator
Post by: centoasa on October 08, 2008, 08:51:37 PM
another question: how can I see the reviews and vote of customers?


Title: Re: add an operator
Post by: Monty on October 08, 2008, 11:30:51 PM
server=apache
db=mysql
php info what?

What level is the mysql & php on the server, please?


Title: Re: add an operator
Post by: centoasa on October 09, 2008, 06:20:37 AM
OS Server:  Linux 2.6.18-028stab057.4   
Versione PHP:  5.2.0-8+etch11 (Zend: 2.2.0)
Database:  MySQL 5.0.32-Debian_7etch5-log
HTTP Server:  Apache


Title: Re: add an operator
Post by: Monty on October 09, 2008, 01:57:50 PM
I'm afraid I've been left scratching my head with this one.

The only thing I can suggest is that somehow your download got corrupted.  Try downloading a fresh copy of HCL, remove the setup folder and config.php file and overwrite with what you already have in place.

Let me know how you get on with this.


Title: Re: add an operator
Post by: cybergoblin on October 09, 2008, 03:39:22 PM
Quote from: centoasa link=topic=664. msg3012#msg3012 date=1223495497
another question: how can I see the reviews and vote of customers?

Login to your admin interface.
in your top right corner you have "System Configuration", Click that.
Now click "operators".
There you have a list of operators. 

Quote
Cybergoblin Support (USERNAME)      | Logged into Client Monitor  | View Statistics | Edit |
Click "View Statistics".
Now you see some statistics of that operator.
There you click "Reviews:     View Reviews"

I hope that helped.

When it comes to the "undefined variable: blob" error.
I can confirm this is the same for me.
It is not a serious problem however as the functions still are intact.
for now ignore it and wait for 3. 0. 0 :)


Title: Re: add an operator
Post by: centoasa on October 09, 2008, 03:46:33 PM
Thanks mr.  cybergoblin, I haven't see into operators stats.
I'm waiting for 3 version too