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Title: Main page redirection Post by: Archbishop on October 12, 2008, 04:58:36 PM Hello,
I have HCL installed on my web site with osTicket module. Whenever a user wants to send me a description of the problem he submits form on my page: hxxp: www. mypage. com/contactme. php Action of this form is set to "hxxp: helpdesk. mypage. com/module. php?module=osTicket&file=/modules/osTicket/open. php". Then this message appears: "A support ticket has been created and a representative will be getting back to you shortly. <blablabla>". My question is - how to redirect this final page to e. g. hxxp: helpdesk. mypage. com/youdidit. php? Archbishop Title: Re: Main page redirection Post by: cybergoblin on October 12, 2008, 11:05:33 PM i dont have that module myself.
but logicaly it should have a php file with the html code or a template file with the html code. either way in that file you will find the statement Quote "A support ticket has been created and a representative will be getting back to you shortly. <blablabla>". As you so nicely put it :P. find where this text is located and you can replace it with a forward to any page you wish (or edit the result yourself). a good choice of command would be to forward the completed page to Quote domain/youdidit.php?ticketsent=true that way you can have some control and can in the "youdidit.php" do some code depending on the ticketsent statement and so on. Title: Re: Main page redirection Post by: Archbishop on October 13, 2008, 06:53:17 PM Quote from: cybergoblin link=topic=674. msg3058#msg3058 date=1223849133 find where this text is located and you can replace it with a forward to any page you wish (or edit the result yourself). If I redirect HCL page, then code of osTicket won't be executed! I want to have ticket submitted by user in my DB, but I don't want to show him osTicket's default page. Any more suggestions, please? :) Archbishop |