Help Center Live Community

Support => Installation Help & Software Support => Topic started by: hamelet on October 23, 2008, 01:17:47 PM



Title: When Offline
Post by: hamelet on October 23, 2008, 01:17:47 PM
Good morning

I wonder if anyone knows if someone had this problem, I set everything right install the program works normal for 1 day at most 2 days, then he is always offline. 
My site is hosted on a host on the Internet is not in place do not know if that influence. 

good hopefully someone help me and sorry for my bad English ;D

www. fam-at. com. br


Title: Re: When Offline
Post by: Monty on October 23, 2008, 04:21:58 PM
If everything worked properly at the start, I suggest you ask your host what changes they made on day 2.  Could it be that your operator is not online?


Title: Re: When Offline
Post by: erezw on May 06, 2009, 08:12:15 PM
Quote from: hamelet link=topic=711. msg3178#msg3178 date=1224764267
Good morning

I wonder if anyone knows if someone had this problem, I set everything right install the program works normal for 1 day at most 2 days, then he is always offline.  
My site is hosted on a host on the Internet is not in place do not know if that influence.  

good hopefully someone help me and sorry for my bad English ;D

www.  fam-at.  com.  br


Any one know of a way to fix that?


Title: Re: When Offline
Post by: eraggett on January 14, 2010, 03:01:32 PM
I had a question about "Offline" status.  When someone writes a message when the operator is offline, does the message go to the admin and where would I view it? Or does the message come to my email? I am not seeing either.


Title: Re: When Offline
Post by: facesodo on February 06, 2010, 12:01:35 AM
it goes to the email that you put when you add/edit an operator