Help Center Live Community

General => General Discussion => Topic started by: zwt on June 28, 2007, 12:37:57 PM



Title: helpcenter
Post by: zwt on June 28, 2007, 12:37:57 PM
Hey,

I turn off sound but still when there is a request, I hear it.

Any way to turn it off instead of on operator chan or remove from conf?

Regards,

Andrew


Title: Re: helpcenter
Post by: HCL Admin on June 28, 2007, 12:44:29 PM
All the sounds are in the template folders, you can change these to what ever you like (including dead air).  So your saying if sounds are off in the monitor (the operator window) it still is playing?  Is this on 2.1.2?


Title: Re: helpcenter
Post by: zwt on June 28, 2007, 12:53:03 PM
yes, the never one.


Title: Re: helpcenter
Post by: HCL Admin on June 28, 2007, 02:29:15 PM
Ok, I'll take a look at the code and see if what the issue is.