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Support => Installation Help & Software Support => Topic started by: vinbo on November 11, 2008, 07:54:58 PM



Title: Offline Icon Help
Post by: vinbo on November 11, 2008, 07:54:58 PM
Please Help!

I tried to change the offline icon to one I edited and saved as a jpg and bmp.

When I did a save as from the admin area the image was in a bmp format.

When I tried Use department icon: and browsrd my hard drive I selected the offline icon (bmp) and got no image just the word default and a red X.

I just wanted the off line image to say - email help available - so users would know that there was a way to cotact us.

Now I cant even get the original icon to show up on the webpage hxxp: effortlessmanifestation. com/

Please Help!!!

Thanks

Vin Andella






Title: Re: Offline Icon Help
Post by: sedighzadeh on November 27, 2008, 08:34:46 PM
These pictures are stored in icons folder, you must change the permission of this folder to 0777 before updating the online-offline pics.


Title: Re: Offline Icon Help
Post by: bmbdezines on January 16, 2009, 01:07:25 AM
Make sure your new icon is in the . gif format.  For some reason it doesn't like . jpg or . bmp.  Worked for me.