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Title: Live Help button not working. Post by: drgene on December 03, 2008, 11:26:57 PM Hi, I'm having problems with the initiate chat function in Help Center Live 2. 1. 7. I have set up 4 Operators and 3 Departments. When I press "Live Help" nothing happens. I'm using FireFox 3. 0. 4. The OS is Linix with Apache 2. 2. 10, PHP 5. 2. 6, and MySQL 5. 0. 67-community-log.
Title: Re: Live Help button not working. Post by: MizzBia on December 05, 2008, 04:08:57 PM Hi drgene, take a look at these two posts... you will likely find your solution: http://www.helpcenterlive.com/smf/tips_and_tricks/live_chat_says_offline_even_when_i_am_online-t753.0.html if that doesn't work, try this one http://www.helpcenterlive.com/smf/installation_help_software_support/every_time_it_is_showing_unfortunately_there_are_no_operators_available_to_assis-t768.0.html Good luck |