Post by: sw on December 08, 2008, 11:59:43 PM
I installed HCL in a Linux sever manually. It got installed and then I generated the html code and pasted in another site. When logged in as an operator I can see user activity in the website. Users can chat with me as well. However if I as the operator click the initiate link it opens up another little window and then I can select the department, then I click the initiate button that window get closed and nothing happen at my end, and at the users browser nothing happen either. I guess what I am saying is that initiating a chat from the operator side does not work. What am I doing wrong ?