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Support => Installation Help & Software Support => Topic started by: garf90 on December 10, 2008, 12:17:37 AM



Title: just been asked to "ugrade" now i see my chat icon..but allways offline
Post by: garf90 on December 10, 2008, 12:17:37 AM
i ugraded recently and the 1st thing was my custom icons vanished. . . had to redo that.

now i am showing as offline.

so i tried to "gerate new code"  to see if that helpped. . . get this


Forbidden
You don't have permission to access /livehelp/admin/code. php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


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Apache/2. 2. 10 (Unix) mod_ssl/2. 2. 10 OpenSSL/0. 9. 8i DAV/2 mod_auth_passthrough/2. 1 mod_bwlimited/1. 4 FrontPage/5. 0. 2. 2635 Server at imcsites. com Port 80


Title: Re: just been asked to "ugrade" now i see my chat icon..but allways offline
Post by: garf90 on January 08, 2009, 08:57:43 PM
i have same issue. . . shame no one replied. . lol