Help Center Live Community

Support => Installation Help & Software Support => Topic started by: rdavis2 on December 23, 2008, 06:23:07 PM



Title: Image Code
Post by: rdavis2 on December 23, 2008, 06:23:07 PM
I am not very technical, so I thought I would try here for some answers.  

I have just installed Help Center Live and I get an error when trying to generate the Image Code. 

"Forbidden

You don't have permission to access /help/admin/code.  php on this server. 

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. 

Apache/2.  2.  10 (Unix) mod_ssl/2.  2.  10 OpenSSL/0.  9.  8i DAV/2 mod_auth_passthrough/2.  1 mod_bwlimited/1.  4 FrontPage/5.  0.  2.  2635 Server at episodexistudios.  com Port 80"

Can anyone offer some advice?



Title: Re: Image Code
Post by: screavic on January 02, 2009, 02:03:24 PM
Same problem here ::)


Title: Re: Image Code
Post by: bluedan21 on January 05, 2009, 12:12:07 PM
try to give this folder "code" 755 permission .  i think it gonna work.

if it dosen't contact your host provider to solve it.


Title: Re: Image Code
Post by: garf90 on January 08, 2009, 09:07:37 PM
it didnt :-\ :-\


Title: Re: Image Code
Post by: bmbdezines on January 16, 2009, 01:06:12 AM
You might want to try and redo the install from scratch.


Title: Re: Image Code
Post by: lvalics on January 16, 2009, 09:12:21 AM
This is happening in mod_security environment mostly. One of a rule can create problems.
Check your error_log, there will be much more info.