Help Center Live Community

Support => Installation Help & Software Support => Topic started by: SurfaceFire on January 02, 2009, 03:24:58 PM



Title: Default Icon & choosing own file
Post by: SurfaceFire on January 02, 2009, 03:24:58 PM
Just Installed Help Center 2. 1. 7 through fantastico.
Got everything set up okay Operator and Department.  the only problem is when I try to setup the online & offline icon.  The default icon is shows on the Help center as a broken link!.  Not a problem I would add my own! Choose my own file but the Help center still shows it as a broken link!.  So when i copy the code to my website all that shows is a broken link image.

Any advice would be greatly appreciated

Peter



Title: Re: Default Icon & choosing own file
Post by: bmbdezines on January 16, 2009, 01:04:25 AM
Make sure you save your new icons as . gif's.  Then upload the new gif icon to the icons folder through the HCL admin panel.  Hope that helps!