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Support => Installation Help & Software Support => Topic started by: buzzmaster33 on January 22, 2009, 10:19:04 PM



Title: installing the software
Post by: buzzmaster33 on January 22, 2009, 10:19:04 PM


hello


i try install the soft ware useing the Fantastico in my cpanel.  It install all of it.  but when i go to the  two links.  they don;t work.  Can you fix this or can you tell me how fix this please.

the site link they gave me where.

hxxp: buxin. info/live help/admin/

hxxp: buxin. info/live help/


when i go them link it gave me error massage.

Not Found

The requested URL /live help was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



Thanks
James Disler



    


Title: Re: installing the software
Post by: w3it on January 24, 2009, 08:18:28 PM
The directory was created but it is empty. Uninstall and try installing to the directory /live-help instead.

If that does not work, contact your host as there maybe a problem with Fantastico.

You could always and download and install without Fantastico.

Regards
Ian
HCL User