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Support => Daily Operations => Topic started by: WebResearcher on January 27, 2009, 08:38:33 PM



Title: Messages too short
Post by: WebResearcher on January 27, 2009, 08:38:33 PM
Right now when a person starts a chat with me I am only able to type in about 150 characters or so before it cuts me off.   So I can only type in about a sentence at a time or a sentence and a half and I have to continue the other half after sending the first half.   This is beginning to be a problem and is starting to annoy me especially since a customer was talking to me yesterday and I had to type a large paragraph in several parts.   How do I increase the number of characters / length of each message I can send?


Title: Re: Messages too short
Post by: w3it on January 28, 2009, 01:15:04 AM
Im not sure if its the message lenght or if your session is timing out. Try changinf this setting in your config file:

// The number of seconds until the chat session times out
        $conf['chat_timeout'] = '60';

Set it to 120 and see if you can type twice as much.

It maybe a combination of the above setting and this one:

        // The number of seconds the visitor can remain idle until
        // they timeout.
        $conf['traffic_timeout'] = '60';

Try and see how you get on.


Title: Re: Messages too short
Post by: Destro on May 06, 2009, 11:57:59 PM
Hello,

This issue has already been asked and answered:
http://www.helpcenterlive.com/smf/message_length_too_short-t927.0.html

Destro