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Title: Problem with operator's session (timeout) Post by: diegorj2 on February 15, 2009, 05:59:27 AM Hi guys!
i'm new here, i'm sorry about the english. My version of HCL is 2. 1. 5, but i alredy tried other versions and the problem persist. I don't know if the problem is of my server. I open the little operator's window(Live Support) and i'm waiting for the users. After some 40 or 50 minutes without traffic, the section of the operator expire and I need login again. PS: I tried PHPLive Support and it happened the same thing. What's happening? Thx since now! Title: Re: Problem with operator's session (timeout) Post by: diegorj2 on February 16, 2009, 07:02:19 AM I tried this one
www. helpcenterlive. com/smf/general_discussion/section_of_the_operator-t871. 0. html the section of operator don't expire anymore, but when an user tries to enter in support, the user receives a message that all operators are busy. |