Help Center Live Community

General => General Discussion => Topic started by: Rainbow on February 20, 2009, 03:15:39 AM



Title: Login keeps looping to another login page once logged in
Post by: Rainbow on February 20, 2009, 03:15:39 AM
Running on:
Apache version 1. 3. 37 (Unix)
PHP version 5. 0. 5
MySQL version 4. 1. 22-standard
Operating system Linux
HCL version 2. 1. 7
I log in and no matter what section I click on after that be it System Configuration, Live Help, Canned Messages etc.  I get another and another login page.  I can't figure out why? Can you advise?
 I managed to put in a department and user and after that it was log in page for every thing I wanted to access.


Title: Chat request errors
Post by: Rainbow on February 20, 2009, 08:19:16 PM
Notice: Undefined index: hcl_52 in /home/mltdirec/public_html/hcl/class/chat. php on line 60

Notice: Undefined index: hcl_52 in /home/mltdirec/public_html/hcl/class/functions. php on line 106

Notice: Undefined index: hcl_52 in /home/mltdirec/public_html/hcl/class/functions. php on line 110

Notice: Undefined index: hcl_52 in /home/mltdirec/public_html/hcl/class/functions. php on line 111

Notice: Undefined index: hcl_52 in /home/mltdirec/public_html/hcl/class/functions. php on line 112


I apppear offline on website, when I click on it I am online, I request a chat request from website and end up with the above errors.