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Support => Installation Help & Software Support => Topic started by: Zulaika on May 09, 2009, 02:27:03 PM



Title: FIXED: Firefox & Google Chrome issues
Post by: Zulaika on May 09, 2009, 02:27:03 PM
Ok, so - why does it only work with Internet Explorer?

Can I make it work with Google Chrome, Firefox and Safari, ect?

Because on every other browser it gets stuck at "Wait while we connect you.   "

But on internet Explorer it directly connects me?

Help? (I'm using Windows Vista)
____________________________________
I have replaced
Code:

Code:
this. fallback = false;
to
Code:
Code:
if (navigator. appName == 'Microsoft Internet Explorer') {
    this. fallback = false;
} else {
        this. fallback = true;
}

in thee class/js/aardvark.   php to fix firefox issue and keep default setting for IE.    Also, now helpcenterlive works fine in Opera browser too. 

-noise (All credit goes to Noise)


Title: Re: FIXED: Firefox & Google Chrome issues
Post by: Zulaika on May 09, 2009, 09:33:04 PM
This is fixed.


Title: Re: FIXED: Firefox & Google Chrome issues
Post by: cassiolacerda on July 12, 2009, 02:09:42 AM
Zulaika. . . .

I have the same problem that you. . .
In Crohme and Firefox, at the time that the system should warn a user wants to chat with an attendant, simply it looks waiting forever. . .


Title: Re: FIXED: Firefox & Google Chrome issues
Post by: nicbillie on December 22, 2009, 01:16:58 AM
ok I tried everything everything and it's still not working. . .  I don't know if I'm missing something?? I feel very slow and its not usually the case. .  can someone spell it out for me because I'm having a very hard time. .