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Title: Error with HelpCenterLive installation Post by: lanny on May 13, 2009, 05:12:33 PM Title: Re: Error with HelpCenterLive installation Post by: SpenserJ on May 13, 2009, 08:36:27 PM Try adding a slash at the end, so it would be /hcl/setup/, or try navigating to just /hcl/ as it may redirect you a bit better.
Only other thing I can think of is that it may not have the right permissions, so in your ftp client, try setting the permissions on /hcl (and all children) to 644, then, during the install, you may have to change some permissions again. But 644 (rw-r--r--) is the standard setting for PHP files. Title: Re: Error with HelpCenterLive installation Post by: lanny on May 14, 2009, 07:14:34 AM First thanks for your help.
Your solution was right. Great!!! :D It was easy, but it was just to know. Greeting. . . Title: Re: Error with HelpCenterLive installation Post by: SpenserJ on May 14, 2009, 09:05:50 AM Not a problem my friend... Sometimes the simple fixes are the hardest to find ;)
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