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Author Topic: Question about chmod folders to 777  (Read 8345 times)
31special
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« on: October 17, 2008, 03:54:09 PM »

According to the installation instructions I need to chmod the following folder to 777

# CHMOD /config. php to 777
# CHMOD /icons/ to 777
# CHMOD /compile/ to 777
# CHMOD /cache/ to 777

On the cache directory, do I have to chmod -R so the subdirectories also have 777 permissions? Is this a security risk?

Thanks in advanced.
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Monty
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« Reply #1 on: October 17, 2008, 06:20:07 PM »

These folders and file need to have permissions set to 777 for installation and running purposes.  Once installation is complete, you will be prompted to return certain permissions to 644.  You do not alter the permissions of subdirectories.  Installation does not ask you to do this.
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31special
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« Reply #2 on: October 17, 2008, 07:15:34 PM »

I had to change the permissions inside the directories of the cache folder because I was getting an fopen warning.  The program was not able to write to the folders inside the cache folder.

These are the permissions I have in order to not get that fopen warning message:

drwxrwxrwx 21 myusername    latpro 4. 0K Oct 17 10:49 cache


drwxrwxrwx  2 myusername latpro  20K Oct 17 11:41 hcl_activity
drwxrwxrwx  2 myusername latpro 4. 0K Oct 15 12:33 hcl_assigns
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:30 hcl_canned
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:30 hcl_chat
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 12:37 hcl_cobrowse
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:30 hcl_coforms
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:30 hcl_comarker
drwxrwxrwx  2 myusername latpro 4. 0K Oct 15 16:35 hcl_departments
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:29 hcl_files
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 12:38 hcl_footprints
drwxrwxrwx  2 myusername latpro 4. 0K Oct 14 10:50 hcl_hotpages
drwxrwxrwx  2 myusername latpro 4. 0K Oct 14 13:17 hcl_notes
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:48 hcl_operators
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:35 hcl_polling
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 12:37 hcl_sessions
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 12:37 hcl_stats_visitors
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 12:39 hcl_system
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 13:56 hcl_traffic
drwxrwxrwx  2 myusername latpro 4. 0K Oct 17 11:30 hcl_transcripts
-rw-r--r--  1 myusername latpro   41 Aug 27  2007 . htaccess
-rwxrwxrwx  1 myusername latpro 1. 4K Jun 29 23:00 index. php
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Monty
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« Reply #3 on: October 17, 2008, 08:59:05 PM »

The only files that should be in the cache folder are .htaccess and index.php with a fresh install.  Can I ask which version of HCL you are using? 
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31special
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« Reply #4 on: October 17, 2008, 09:19:43 PM »

I'm using Help Center Live v 2.  1.  7

What is generating those other subfolders? The sub folder named hcl_chat has file named 18acb4e5d43492eb3ecb77e7f1d9d110. dbc

Belos is the content of this file.

[root@myserver hcl_chat]# more 18acb4e5d43492eb3ecb77e7f1d9d110. dbc
b:0;
« Last Edit: October 17, 2008, 09:22:51 PM by 31special » Logged
Monty
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« Reply #5 on: October 17, 2008, 09:45:39 PM »

The database is creating the session files and placing them in the cache folder until it dumps the information after a specified time.  I've never needed to alter any other permissions within the cache folder, only the cache folder itself.  I can't understand why you're required to do so.  Can I ask who is hosting this and can you give me server information?  This just doesn't seem right.
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31special
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« Reply #6 on: October 17, 2008, 11:15:49 PM »

I'm hosting the site on my decidated server but I cannot provide my server info.

Can you provide me with a structure on the file permissions should look like on the cache folder?


These messages disapeared as soon as I changed the perms to 777 on the cache subfolders.

These are the warning messages I'm getting:

Warning: fopen(/sites/myserver/www/hcl/class/. . /cache/hcl_canned/1949c1ed865cb7fdd76e509fa9a3cdd4. dbc) [function. fopen]: failed to open stream: Permission denied in /sites/myserver/www/hcl/class/database. php on line 319

Warning: fopen(/sites/myserver/www/hcl/class/. . /cache/hcl_canned/9bebe6f7fb13e65566e592512241e96d. dbc) [function. fopen]: failed to open stream: Permission denied in /sites/myserver/www/hcl/class/database. php on line 319
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« Reply #7 on: October 18, 2008, 01:43:54 AM »

For sessions to be stored in the cache folder, permissions need to be set to 777.  The cache folder should only have 2 files in it after a fresh install.  These are .htaccess and index.php which should both have permissions of 644.
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31special
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« Reply #8 on: October 20, 2008, 04:12:06 PM »

So the subfolders under cache should also have 777 permissions?
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Monty
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« Reply #9 on: October 20, 2008, 04:22:20 PM »

The cache folder should NOT have any subfolders!
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