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Author Topic: Request Chat Whitescreen  (Read 3380 times)
Delaware.net
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« on: November 16, 2007, 09:13:00 PM »

When someone requests a chat, we can click the Accept button to accept the chat and it opens a new window for the chat, but it just hangs at a whitescreen and never loads.  We are using version 2.1.5 and this is a new install.  Everything else about the program works flawlessly.  I believe it is a port issue as this server has a firewall and blocks all ports unless specified otherwise.  Does anyone know what port HCL requires to make a chat request?  Any other ideas on how to fix this?  Thanks.
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victor
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« Reply #1 on: November 17, 2007, 05:21:05 AM »

try following this post

http://www.helpcenterlive.com/smf/index.php/topic,297.new.html#new
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