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Author Topic: section of the operator  (Read 4914 times)

centeruser

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section of the operator
« on: February 10, 2009, 02:46:44 PM »

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Ryan L.

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Re: section of the operator
« Reply #1 on: February 11, 2009, 01:53:30 PM »

Hello centeruser,

there is a very simple solution to (nearly) remove the operator's "time-out".

Open the file "config.php" and look around line 176 for the following text:

$conf['live_timeout'] = '40';

Change this number to an *extremely* high number.
For a week of inactivity use the number: 604800
(60sec x 60min x 24 hours x 7 days = 604800)

I hope this helps!

Ryan
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centeruser

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Re: section of the operator
« Reply #2 on: February 15, 2009, 12:18:02 PM »

thanks :-)
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diegorj2

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Re: section of the operator
« Reply #3 on: February 15, 2009, 10:03:38 PM »

Hi guys!

I tried this, and the section of operator don't expire anymore, but when an user tries to enter in support, the user receives a message that all operators are busy.
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