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Author Topic: eTicket - Bad Links  (Read 12490 times)
tommyjohn
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« on: June 23, 2007, 02:48:32 AM »

Many links in the eTicket module are bad. On click a 404 Error is received. Also in the stand alone eTicket the links are accurate.

I will list them here as I find them:


Link TextBad URLPossible URL
My Account/hcl/admin/admin.php?a=my/hcl/modules/eticket/admin.php?a=my
[ticket number]/hcl/admin/admin.php/hcl/modules/eticket/admin.php
[ticket subject]/hcl/admin/admin.php/hcl/modules/eticket/admin.php
« Last Edit: June 23, 2007, 02:57:29 AM by tommyjohn » Logged
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« Reply #1 on: June 23, 2007, 02:57:07 AM »

Yes, as discussed in this topic: http://www.helpcenterlive.com/smf/index.php/topic,34.0.html
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tommyjohn
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« Reply #2 on: June 23, 2007, 03:00:12 AM »

I wasnt sure that these were the same issue since the directory paths are different.
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« Reply #3 on: June 23, 2007, 03:03:44 AM »

Look carefully at the bad URLs, notice the pattern.  This is the part that needs the hack, as eTicket doesn't realize where it's at.
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« Reply #4 on: June 23, 2007, 05:50:32 AM »

Test patch for eTicket on this issue.  Download and extract attached file and replace the init.php in the /modules/eTicket folder with the contents(init.php).
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isis
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« Reply #5 on: June 23, 2007, 11:38:57 AM »

Hello.

I have installed the test patch buy have not noticed any difference, I still get the broken image icons and 404 error pages. Using eTicket directly without HCL works fine and I have not found any brocken links yet.

Thanks.
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« Reply #6 on: June 23, 2007, 01:20:26 PM »

On the ones that give the 404 pages, what is the URL for the link (if you hover?)
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